When we talk about intelligence, the first thing we think about is logical and rational intelligence, what we call IQ. But there is also an emotional intelligence that helps us recognize and guide our moods and those of others. This ability is becoming increasingly important in the world of work. In a 2018 survey conducted by the recruiting site Carrier Builder, 71% of HR managers and executives said they believe emotional intelligence is a more important requirement than IQ.
The concept of emotional intelligence was first formulated in 1990, defined as “the ability to control one’s own and others’ feelings and emotions, distinguish them and act accordingly. Through this information, the subject can guide his thinking and that of others. “
The image of the cool, detached, and emotionless leader is therefore replaced by that of the modern leader who, thanks to emotional intelligence, can know, control, and involve his collaborators.
This is a key skill for the modern leader: “it is essential to create and maintain social relationships and influence others – these are skills that help people throughout their careers”.
Is it possible to develop emotional intelligence? Here you will find five simple but effective tips to improve it and keep it in training.
Getting to know
Self-awareness is one of the five pillars of emotional intelligence and good leadership: only those who can control themselves and their emotions can control those of others. Dedicate time to yourself every day, focus on your strengths and weaknesses.
The first step towards self-control and moderation is knowing your emotional reactions to the so-called “triggers” that trigger them. You can jot down negative emotions on a piece of paper and then tear off the piece of paper – this will help you both focus on them and not say them out loud at the wrong time.
Practice the Art of Empathy
Adults too can develop and cultivate empathy with some exercises. Try, for example, to put yourself in your colleagues’ shoes to understand their point of view, instead of judging them. Then pay attention to body language: our gestures and movements often tell more than words.
Optimism and emotional intelligence go hand in hand – and so does success at work. Those who can remove and manage negative thoughts are less prone to anxiety and remain more motivated and focused.
Emotional intelligence is also knowing how to communicate with others. Start working on your vocabulary: learn to use the right words at the right time, without getting lost in long-winded and poorly targeted speeches. When you are in a meeting, do not just think about what you have to say, but listen carefully to the speaker. Communication is not a simple question and answer, but it is a more complex and two-way process.